Podcast #9: Patient Satisfaction


Run Time: 7 minutesf6d20cb8-5128-436f-b9bc-a938366fbafa

Author: Dr. John Winkler

Educational Pearls:

  • 429 studies show that patient satisfaction has a positive association with the patients’ improvement after their hospital visit. 127 studies that show no change and only 1 study that has a negative association.
  • Good communication and good rapport with the patient and the patient’s family suggests that the patient is more likely to follow after-care instructions, follow up, and ask questions to understand what it happening.

Link to Podcast:  http://medicalminute.madewithopinion.com/patient-satisfaction/#

References:  http://www.nejm.org/doi/full/10.1056/NEJMp1513708

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