Run Time: 7 minutes
Author: Dr. John Winkler
Educational Pearls:
- 429 studies show that patient satisfaction has a positive association with the patients’ improvement after their hospital visit. 127 studies that show no change and only 1 study that has a negative association.
- Good communication and good rapport with the patient and the patient’s family suggests that the patient is more likely to follow after-care instructions, follow up, and ask questions to understand what it happening.
Link to Podcast: http://medicalminute.madewithopinion.com/patient-satisfaction/#
References: http://www.nejm.org/doi/full/10.1056/NEJMp1513708