Run Time: 7 minutes

Author: Dr. John Winkler

Educational Pearls:

• 429 studies show that patient satisfaction has a positive association with the patients’ improvement after their hospital visit. 127 studies that show no change and only 1 study that has a negative association.
• Good communication and good rapport with the patient and the patient’s family suggests that the patient is more likely to follow after-care instructions, follow up, and ask questions to understand what it happening.

Link to Podcast:  http://medicalminute.madewithopinion.com/patient-satisfaction/#

References:  http://www.nejm.org/doi/full/10.1056/NEJMp1513708